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Terms & Conditions

Payment

The total cost of your order is the price of the goods and delivery charges.

Payment can be made by most major credit or debit cards in accordance with the payment methods section.

You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

All credit card processing will be carried out using strong 256-bit encryption for maximum protection. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Returns Policy

We offer a piece of mind shopping experience. We offer a cooling-off period which ends 30 working days after the goods are received. If you are unhappy with your product for whatever reason. You can simply return it to us in its original condition and packaging. The right to cancel can only be exercised in writing or in another durable medium. Please contact us first before returning. Buyer is responsible for return shipping costs. Goods are refunded within 30 days. Please note that this does not apply for custom made orders and for original quantity orders exceeding 50 items. Under these circumstances, a 25% restocking fee applies.

Privacy Policy

DecoMatters does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.

Warranty

The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller, except where the Buyer is dealing as a Consumer.

All other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.

Changes to terms and conditions

The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Rights of seller

The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

The Seller reserves the right to withdraw any goods from the Website at any time. The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

External Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

All Rights Reserved. All prices GBP.